COMPLAINT ACTIVITY REPORT  Case # 67166452        Better Business Bureau of West Florida, Inc.

Consumer’s Original Complaint :

Intouch Marketing operates a marketing operation called AutoBusinessBuilder.  This company replicated website is supposedly used across the internet to attract people to a home based business.  The advertised advantage of using this program is that Intouch Marketing supposedly has a team of professional closers that will help you to make a commission off of this program and help you sign up people into your primary home based business. 

Here are the problems as I see it.  

 1. Many of the things being said in the daily webinars are not accurate.
 2. The company offers ad packages that allow you to purchase in groups of 50, 250 etc. at $1.00 each.  Supposedly, the company will advertise the company replicated site the appropriate number of times using your URL and create leads for both Auto Business Builder and your primary home based business.  I purchased one of these packages on January 29, 2010.  Nothing happened.  No leads, no nothing. I was told to be patient. “It usually takes 7-10 days”.  After that time, I was told the ads would start on or around February 17th.  That date came and went.  I got on a training webinar and asked the lady and gentleman conducting the webinar about the ads.  They answered that “They didn’t know when, but be patient.”
 3. To date, I have put $490.00 into this company as an upfront signup fee.  Last week, I was billed my monthly service fee of $95.00.  And my first ad package cost me $50.00.  Total: $635.00.
 4. The premise of the whole company is to help you build your primary business and earn commissions using their service. Every day I hear their webinar where more and more people are signing up for this service, yet they can’t even service the ones they already have!
 5. If I were to stay in this company for 21 more days, I would be billed an additional $95.00 monthly service fee, adding to my outlay with nothing in return.
 6.The presentation and the claims do not match the product/service.

Consumer’s Desired Resolution:

The amount of money I’ve put into this program should not be a burden on this company. I am requesting a full refund. I just want to go away quietly and go about my business.

BUSINESS RESPONSE : On March 1, 2010 Customer agreed to an additional month of service before he would be charged again to see if he wants to continue with the service or not.

Consumer’s Response:

An additional month of service, free or otherwise implies that their is a service being performed.  There is no service being performed.  I was told on the day that I signed up that 30 people would see the company ad and be directed to my link.  That never happened.  I was encouraged to buy an additional 50 on January 19, 2010.  It is now March 12, 2010 and neither the 30 nor the 50 have been processed.  Here’s my concern in the broader sense.  If this company is on a webinar two or three times a day bringing more and more people into the program, how do they plan to service these people?  I only have 80 measly clicks supposedly coming my way.  If I ran the company, with my complaint on the books, I would consider my account a huge priority.  It’s been 53 days!!   If they can’t even service a priority account of only 80 clicks, why are they selling packages of 250 or more to hundreds if not thousands of other people?  These poor saps who are getting in today, tomorrow or the next day are in for a huge disappointment.  As I stated earlier, I want to see this company succeed.  The strategy is a good one, but when you overpromise and DON’T deliver, this is a recipe for failure.  I will pull this complaint with a refund of the dollars that I’ve put in to date.

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Deliteful Bitefuls Joins Forces With Couture Closets and Chelsea’s as part of “The Shops & Eatery” @ 148 W. Main Street in Spartanburg.  Lunch is served 11:00 – 2:30 daily, Monday thru Friday.  For more information, visit our site @ http://www.delitefulbitefuls.info.
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STOP Struggling in Your MLM Business.  Discover A Simple MLM Marketing Strategy You Can Start Using Right Away to Generate More Leads, Position Yourself As a Leader, Create Immediate Cashflow AND Build Your Primary Business on Auto-Pilot without any of the old school approaches being taught by uplines stuck in the 90s.

Deliteful Bitefuls in Spartanburg is pleased to announce its new location at 148 W. Main Street in Spartanburg, South Carolina.  “The Shops & Eatery” is a brilliant new concept where people can shop at two of Spartanburg’s finest boutiques and enjoy and outstanding lunch upstairs.  Deliteful Bitefuls serves lunch Monday thru Friday from 11:00 am – 2:30 pm.  The Salads are amazing and the lunch entrees are absolutely delicious!  Take the time to visit our website @ http://www.delitefulbitefuls.info.  We look forward to seeing you soon.

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Most people who join an MLM operation follow the instructions of their sponsor without fail.  From the outset, they are asked to put together a detailed list of all of their friends and family, former classmates, co-workers, etc.  Then they are instructed to learn the basics of the business, such as the product line, the company philosophy and the compensation plan.  Armed with this new found knowledge and the list of local leads, the average distributor is up and running within weeks, sometimes days.

Success stories have been told to these new reps about some key leaders in the company and how much money they are making.  If this person can do it, then so can you.  Right?  Most newbies are so excited in their first month, but once they get rolling and start making the calls, the law of averages becomes crystal clear.  For every 100 local leads that you have, only five to ten at best are going to be interested in what you have to offer.  Most people’s list doesn’t go beyond 100 people, so what in the world do you do then?

Twenty years ago, your options would have been limited to putting on a strong face and powering forward, or becoming a statistic and dropping out.  The good news is that it is 2010.  Technology, software and the internet are all powerful tools for helping you get past that frustrating lull that you are experiencing.  An effective Downline Builder is what you need to not only move forward, but to thrive.

When researching your options, make sure that you find an online program that teaches you multiple ways to generate quality unlimited leads for the growth and development of your MLM business.  These methods should include, but not be limited to social networking, blogging, article marketing, pay per click, and free online classifieds.  Make sure that the training involved is detailed and effective.  If the program is credible, it should also provide for a second source of income.  And finally, when you start to experience success, you are going to want to be in a program that is easy to duplicate.  If the program works for you, you will definitely want to offer it as a valuable tool to everyone in your downline.  Do your research and do not become a statistic.  Implement an online MLM Marketing Strategy and follow through on your original goals and dreams.

I have watched many MLM operators struggle in their business.  Out front, they are speaking positively about the products, the company and the compensation plan.  Inside however, they are dying and extremely frustrated with how easy it seems to have come for some, yet they are still stuck in first gear.  I have been there. Open your eyes.  Move beyond your “local” mindset and realize that it’s a big world out there.  Millions of people are looking for the right opportunity.  You are not going to reach them on main street.  You are going to reach them through an effective Downline Builder.

If you would like to implement an effective online marketing strategy that will help you to generate unlimited online leads and explode your business efforts, visit Greg Tucker today @ DownlineBuilder.biz.  Review the information available.  Enter in your name and email and Greg will contact you within 24 hrs. to help you get started.

With the launch of JustBeenPaid, the online marketing arena will be changed forever.  This has been a long time in the making.  Below are some key points about this program.

This is a “no sponsoring” program.  For anyone who doesn’t like to sponsor people or recruit, they have the option of purchasing their referrals from a pool where participants have already paid the initial $5 payment to the administrator.  This is much better than free signup programs that are all over the internet due to the 70% upgrade rate seen by JustBeenPaid.

The breakthrough feeder system allows members to buy their first level downline members starting at only $5 each. These members have already joined the feeder and have made the first of two JustBeenPaid upgrade payments.  (The fact that they’ve started the upgrade process by making their first payments makes the chances high that they’ll make their second upgrade payments.)

The cost to join JBP is only $20.00.  Sponsor or purchase just 2 people to be in profit.  JBP is THE program the industry has been waiting for.  It enables members to earn passively if they don’t want to recruit or sponsor.

You can get paid indefinite wide x indefinite deep.  Everyone’s 3rd referral is passed up.  This is the piece of the puzzle that equates to the long term residual income that most people are looking for in a traditional MLM business.  JustBeenPaid also has a High Performance Bonus where every 10th sale of members on your first level is also passed up to you. This provides a major incentive to recruit High Performers.

I could go on and on, but I’ll just leave you with this.  JustBeenPaid is one of the few companies that allows you to gradually or agressively build an income online.  Based on their matrix, you could be earning thousands by your sixteenth week if not sooner.  This evening, I participated in a webinar conducted by the leaders of the company and I can honestly say that they are credible and have our best interests in mind with this program from top to bottom.  I would recommend that you join today by visiting http://www.justbeenpaid.biz Greg Tucker

JUSTBEENPAID LINK

What’s the difference between a static website and and Interactive one? You have to drive people to your static site which lists your products, location, contact info, etc. using whatever marketing materials you have available. No one else is driving that traffic to the site. Just you. An Interactive site is very different in so many ways and should be your advertising option of choice.

We operate an interactive site in Upstate South Carolina that is ranked in the top 50,000 in the U.S. (Verify through Alexa.com). Let me give you an example of how we operate. We had a client recently called Ali’s Fine Lingerie located in Boiling Springs, S.C. The company has thousands of customers that have accumulated over the years, but did not have an Interactive site. Here’s what we did for them. We assigned a specific url to the company @ http://www.alisfinelingerie.com. When people visit that site, it looks like a site specifically dedicated to Ali’s Fine Lingerie. In reality, it is one of many sites that are all part of our Interactive site called Upstate Business Alliance.

The site is just like any static site that lists products, location, etc. with one huge enhancement. Everything about the site is designed to encourage people to follow Ali’s for the long term. We encourage all of Ali’s visitors to put in their name, email and phone number so that they can be added to the mailing list. Existing customers are gradually being added to Ali’s mailing list by the store owners. Several times per month, we assist Ali’s with an all inclusive email blast to ALL of their customers. With each mailing, we include a link to the website.

Now here’s the thing that we don’t want you to miss: When anyone visits Ali’s in particular, they’re also being exposed to every other business that’s part of the Upstate Business Alliance. And ViceVersa. In other words, if someone visits from The Vintage Inn Bed & Breakfast (another of our clients), they’re also being exposed to Ali’s Fine Lingerie. So, instead of YOU driving traffic to your static “stand alone” site, imagine traffic being driven to your site from customers all over the Upstate from hundreds of different specific urls. One thousand customers from one hundred business = 100,000 unique visitors and we are well on our way to creating that type of exposure for all of our business partners.

In addition, we put together articles and other content for you and syndicate it all over the internet in order to drive your business to the top of the rankings on Google. Need proof? Go check out Spartanburg Bra Fittings, or Upstate Bra Fittings on Google and you’ll see Ali’s Fine Lingerie listed at the top of page one!

When you’re ready, we’ll build your business site for you. We’ll help you get your existing customers entered into the email blaster system. We’ll help you to implement a consistent approach for capturing “new customer” information. Together we’ll determine the frequency of your mass mailings. We will consistently send out your mass emails to your specifications.

And finally, we’ll submit and syndicate content to drive you to the top of Google in your specific niche. So what do you do from here? Go to http://www.workwithgregtucker.com and review the first page. Go to Alexa.com and verify our ranking. Go to http://www.alisfinelingerie.com and see how her customers enter the system and what they see when visiting. Then imagine what you could do for your business growth and success by joining us. Imagine thousand of visitors coming from hundreds of specific urls and one of the things they see is a link to your site. If this sounds like something you’d like to be a part of, feel free to contact us and let’s get you started. All of the contact information that you will need is on our site. Thank you for your time and God Bless…

I believe that one of the biggest negative against MLM or Network Marketing in the era of the internet is lack of inclusion and teamwork.  In the 90’s, the industry was built locally and mushroomed out from a central point of momentum.  In other words, people were mostly attracting people that they knew; usually close to home.  In-home meetings and large focused gatherings were critical to building a solid downline.

Now there’s an entire industry that has grown up around building a network marketing business through effective marketing on the internet.  I’ve been involved in one very effective program for quite a while.  My current downline is peppered throughout with people that have joined my primary business as a result of my efforts on the internet.  But here’s the rub.  Over time, I realized that retention becomes a problem if you have someone out on an island so to speak, without a local support network.  It took losing some of those people for me to finally realize that there had to be an even more aggressive sense of inclusion if those people were to stick around long term.

While internet marketing has the potential of building a geographically fragmented downline, if handled correctly, the internet can also be used to provide that team with a sense of inclusion.  If you have one rep alone in Minnesota when the majority of your downline is mostly from Florida, for example, you need some way of making sure that this lone rep is not left on their own to flounder and struggle.  So how do you do that effectively?

One of the key components of internet marketing is learning to use a Blog as sort of the central nervous system for all of your activity.  This approach is effective, but most people using this approach unwittingly build their blog centered around themselves and their primary business, affiliate offerings, etc.  After I had my Blog clicking along for about six months, it was getting tons of hits, was very well constructed and performing as I was taught.  The problem was that it was all about me.  So what did I do?

I did what every effective network marketing blogger should do.  I started another blog centered around my team.  My primary business participants now have a place to go to feel included in the process regardless of where they live or how isolated they may be.  This blog centers ONLY on my primary business.  Each person is prominently displayed there with a picture, a personal bio and a link to their individual corporate site.  I still send out articles and other content from this site, but in addition, I allow my teammates to do the same.  Anyone who wants to submit an article or video simply submits it to me and I syndicate it from our team site.  The results?

An effective team site where everyone feels included.  A site where all of us have a more personable place to refer potential new reps.  A site that belongs to the team, not just to me.  In addition, with all of the various content being submitted from ALL of us, this site is quickly climbing in the rankings and having an impact on our placement for Google searches.

If you have an effective blog, you are way ahead of the game.  But if you want to take it to another level in order to reduce your attrition rate and help your team members in the process, consider taking the steps described here in order to move your business forward.  Feel free to refer to my team site for ideas on how to do this effectively.

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